I tried to withdraw my money, but the transaction is pending or on hold

To withdraw your money from Coinmatics, you need to approve this operation via a special link that we send in the email. It’s one of our security mechanisms to protect your funds.

When you submit a withdrawal request, the system sends an automated email with a special link. You need to click that link to approve the transaction. The link is active for a very short period of time, so if you miss it, you’ll need to submit a new withdrawal request and wait for an email.

Also, kindly note that withdrawals over 1000 USDT require our manual approval. It may take time.
To make this process quick, you can do several withdrawals for smaller amounts.